Return Policy

Return & Refund Policy

At Surrender Dorothy, each item is made especially for you when you place your order. Because our products are printed on demand, we do not keep inventory and cannot accept returns or exchanges for items ordered in the wrong size, color, or for buyer's remorse.

Returns & Exchanges

We do not offer returns or exchanges for:

Incorrect size selections
Incorrect color selections
Change of mind
Accidental orders

Please review all product details, sizing charts, and order information carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, we're here to help.

Please contact us within 30 days of delivery and include:

Your order number
A description of the issue
Clear photos showing the problem

Once the issue is verified, we will gladly provide a replacement item or issue a refund at no additional cost to you.

In most cases, you will not be required to return the damaged or defective item.

How to Request Assistance

To report an issue with your order, please contact us at our Contact page.

Please include your order number and photos of the item so we can resolve your request as quickly as possible.

Refund Processing

Approved refunds will be issued to the original payment method used during checkout. Processing times may vary depending on your financial institution.